Koyeed Promotions & Updates

Dear KOYEED Family,

As we welcome a brand new year, we want to take a moment to thank you for being part of our journey. Your trust, your stories, and your continued support have shaped KOYEED into a community built on warmth, intention, and everyday comfort.

In 2026, we remain committed to creating pieces and experiences that feel personal, thoughtful, and quietly joyful — the kind that fit seamlessly into your routines and bring a little more ease to your days.

Thank you for choosing KOYEED, for returning to us, and for allowing us to grow alongside you.

We’re excited for all the cosy moments, meaningful connections, and new creations the year ahead will bring.

Wishing you a peaceful, inspired, and heart‑warming New Year.

We are truly grateful for the continuous support from our valued customers in Singapore and the United Kingdom.

To our existing customers- thank you for returning to us and placing your trust in our services once again, your loyalty means so much.

To our new customers- we are delighted to welcome you and we do our utmost to support you.

Most importantly, we deeply appreciate that our long-standing customers choose to come back and that new customers feel happy to join us.

Used to growing together across borders with trust and care at the heart of everything we do. ❤️

The Koyeed Team.

We’re truly sorry to have to make this change, but we’ve encountered repeated situations where customers placed orders without completing payment, missed appointments multiple times, or cancelled after we had already packed and prepared their items. Our team spent time processing these orders and waiting for collections that didn’t happen — often with no notice. It’s disheartening, and it affects our ability to serve everyone fairly.

To protect our team’s time and ensure smoother operations, we’ve made the difficult decision to require payment in advance before booking a collection appointment. For Singapore customers, we’ll be using PayNow and PayLah! to keep things simple and secure. We hope for your understanding — this change isn’t about being strict, but about respecting the effort behind every order. Thank you for walking this journey with us 💖.

The Koyeed Team

As sellers, we strive to be the first responders — ready to support, serve, and ensure every customer receives the care they deserve. We prepare ahead, reserve time, and stay responsive, all in the name of good service.

However, when customers confirm appointments and fail to show up…  

When they haven’t paid yet, yet expect product collection to remain a priority…  

When they reschedule only after the original time has passed, or even request cancellations after committing to the order…

It becomes deeply discouraging.

We’re trying our best to support every customer — yet each deal brings only a small margin. What truly drains us is the time wasted and the emotional toll of repeated decommitments. It’s not just about money — it’s about the growing concern over consumer behaviour and basic responsibility.