A Note from the Seller’s Side 💬
As sellers, we strive to be the first responders — ready to support, serve, and ensure every customer receives the care they deserve. We prepare ahead, reserve time, and stay responsive, all in the name of good service.
However, when customers confirm appointments and fail to show up…
When they haven’t paid yet, yet expect product collection to remain a priority…
When they reschedule only after the original time has passed, or even request cancellations after committing to the order…
It becomes deeply discouraging.
We’re trying our best to support every customer — yet each deal brings only a small margin. What truly drains us is the time wasted and the emotional toll of repeated decommitments. It’s not just about money — it’s about the growing concern over consumer behaviour and basic responsibility.
👉 Respect is not optional.
👉 Responsibility is not one-sided.
👉 Support works best when it’s mutual.
When customers honour their commitments, everyone wins: service is smoother, products are delivered with care, and trust grows stronger. That’s the kind of relationship we want to build.
The Koyeed Team